Today’s learners want relationships, not transactions. If your students and learners don’t feel loved they’ll go elsewhere. CourseCo gives you everything you need to build a complete view of your learners.
This means that from the first hello when they enter a course, right up to their graduation their experience can completely customised with both important and helpful communications.
Explore our CRM functionality below...
With CourseCo you can build a detailed picture of your learners, using data. Your sales, admin and course delivery teams will all be working from a single unified platform that contains all of your customer data.
CourseCo enables you to also build a historical picture of your learners. From the CRM your team can see their personal details, their previously attended courses, accessibility needs and general preferences. Knowing what’s good for your learners is always great for your course business.
Efficiency through Automation
Winning course providers create a great experience for their learners across the entire customer journey.
Imagine how much more efficient your course business would be by automating things like timetable notifications and billing reminders. Emails and SMS reminders are delivered in real time to staff and students based on pre-defined triggers.
Our CRM helps you stay on the right side of the law. With CourseCo you can simplify GDPR compliance and ensure your business meet all regulatory requirements.
Our workflows and learner databases were all designed and built with GDPR in mind right here in Limerick. The CRM offers you the ability to add communication consent and preference centres.
CourseCo’s CRM allows you to easily segment your learners into data sets and serve them with automated relevant content.
Your contacts are the lifeblood of your marketing and sales strategies. With CourseCo you can learn more about each individual contact and sort them into contact lists that will help turbo-charge your marketing efforts.